What's on the sheet
- Weekly tally grid, Monday through Saturday, with the callbacks roofers get most already listed, plus a row for your own.
- Callback detail log for the job, the crew and the cause: material, install, weather, communication or unknown.
- Friday review box: your top callback, the likely cause, one fix to try, and who owns it.
- Fillable PDF. Type into it on a laptop or tablet, or print it and keep it in the truck.
1. Tally dailyMark each callback the day the call comes in, not from memory.
2. Total FridayAdd up each row. The biggest number is your answer.
3. Fix the top onePick one fix, give it an owner, check it Monday.
It's yours. Download it now, and every so often I'll send you a practical tip on quality and compliance for small shops.
Download the check sheet (PDF)Every callback is an unpaid trip back. You can't fix what you don't count, and a week of tallies usually settles what a month of arguing about it won't.